Website: https://rv-refresh.com
Business Name Rank Local SEO LLC Contact: support@rankmy.business Privacy Policy: https://rankmy.business/privacy-policy/
Introduction
These Terms of Use (“Terms”) govern your use of the RV Refresh website and our mobile RV washing services (“Services”). By accessing our website or engaging our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, please refrain from using our website or Services.
Services
RV Refresh offers mobile RV washing services in the state of Colorado. Our Services may include, but are not limited to:
- Exterior RV washing
- Roof cleaning
- Awning cleaning
- Other specialized cleaning services as agreed upon
Scheduling and Appointments
- Appointments can be scheduled through our website, by phone, or other agreed-upon methods.
- We will endeavor to arrive at the scheduled time but cannot guarantee punctuality due to factors such as traffic or unforeseen circumstances. We will communicate any delays promptly.
- You are responsible for ensuring we have access to water and electricity if needed for our Services.
- You are responsible for clearing any personal items or obstacles that might interfere with the cleaning process.
SMS Marketing
- Our SMS Marketing campaign sends appointment information – confirmation & reminder messages, as well as promotional material for special offers to our customers once they have opted-in to receive promotional and notification SMS from us.
- You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
- If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to support@rankmy.business
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive up to 3 SMS text messages a month. For questions about your text plan or data plan, contact your wireless provider.
- For privacy-related inquiries, please refer to our privacy policy: https://rankmy.business/privacy-policy/
Pricing and Payment
- Prices are available on our website or provided upon request.
- Prices may vary depending on the size of your RV, the Services selected, and your location.
- We accept payment by Credit Card, and cash.
- Payment is due upon completion of Services unless alternative arrangements are made in advance.
Customer Responsibilities
- You must disclose any pre-existing damage, defects, or unusual conditions of your RV prior to the commencement of Services.
- You agree to remove any valuables or sensitive items from the RV prior to our arrival.
- You will provide a safe and accessible working environment for our team.
- You agree to inspect the RV upon completion of Services and report any dissatisfaction immediately
Liability
- RV Refresh takes all reasonable precautions to provide safe and effective cleaning Services. However, accidents or unforeseen events may occur.
- You acknowledge that RV washing carries inherent risks, including potential scratches, minor dents, or damage to aged or fragile components of the RV.
- RV Refresh shall not be liable for any damage to your RV unless that damage can be clearly proven to be the result of gross negligence or intentional misconduct by our employees.
- You agree to hold RV Refresh harmless from any liability for pre-existing damage to your RV, including damage caused by normal wear and tear, age, or weather conditions.
- RV Refresh will not be liable for any damages related to leaks, malfunctions, or other issues arising after the wash if we were not made aware of pre-existing conditions before the Service.
Warranty and Satisfaction
- We are committed to customer satisfaction. If you are not satisfied with any aspect of our Service, please notify us immediately upon completion. We will make reasonable efforts to rectify the situation.
- We do not offer refunds aside from cases of proven gross negligence or significant quality failures.
Intellectual Property
- The RV Refresh website, content, and branding are protected by intellectual property rights. You may not use them without our express written permission.
Changes to Terms
RV Refresh reserves the right to update these Terms at any time. Changes will be posted on our website, and your continued use signifies acceptance of the updates.
Governing Law
These Terms and any disputes shall be governed by the laws of the State of Colorado.
Contact
Please contact us at support@rankmy.business with any questions or concerns related to these Terms of Use.